Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans we offer and you'll be able to add it either during the signup or anytime later using your billing CP. It comes with one hour of custom work on your web server, so our administrators will be able to help you with software installation or setup. They could also troubleshoot any piece of software you have already installed if it doesn't work, so you'll not need to waste time to find out what's wrong since they can help you in a very quick and qualified manner. Since this is a one-time upgrade, you can get it only when you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful if you are unable to do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans and provided you add it, our skilled admins shall be able to help you with everything on your machine. For example setting up any third-party software which you might want to use on the web server and troubleshooting any script which operates poorly or doesn't run at all. Our upgrade features one hour of work and if a specific task is not very time-consuming, we'll add the remaining time to your account. You shall be able to check out how many minutes are left within your billing Control Panel and use them whenever you require help again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in the event that you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you need additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best feasible way.