A 99.9% Server Uptime
We have set up our cloud web hosting system using stable hardware components and significantly modified software. Our sysadmins have installed a tweaked version of SELinux on all our servers to guarantee optimal protection and stability. We’ve set up several anti–DoS mechanisms combined with powerful firewalls to make sure our internal network is invincible and secure.
Our cloud web hosting plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
If you would like to offer a top–class web hosting service, you can rarely trust the default network configuration in a datacenter. We have set up our very own custom internal network so as to ensure the best possible connection speed with the rest of the world.
And because of this, regardless of which data center facilities you pick: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done everything to lessen all possible risks with our cloud hosting plans and although we provide first–class tech support, there are situations when the client is just not happy with what we are offering. Or he wants to migrate to a more powerful hosting solution, such as a VPS server or even a dedicated server.
Because of this, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you your money back.
24/7 Technical Support
If you own a web hosting company, your support engineers are extremely important. This is exactly why we have diligently picked a very practiced team of support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are responded to in less than an hour and our average response time is well under twenty minutes!