Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into your Web Control Panel features a selection of help articles and regularly asked questions. Aimed towards fixing any common problem that you could possibly stumble upon, they are contributed by our support team of competent technicians.

  • Top quality support service

  • Video Tutorials

  • If you wish to watch how a task is accomplished or how an issue is sorted out, instead of just reading about it, check out our selection of step–by–step video tutorials. They cover various issues and will help you swiftly learn how to work with our Web Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 help desk support service and include a sixty–minute support ticket response time guarantee. Our capable tech support engineers will be online for you 24–7–365 and will sort out any issue that you could have within maximum 1 hour after the client support ticket submission. In most cases, a response will be provided to you within 20 minutes.