1 hour ticket response
Fast support is our leading duty and this is the reason why we’ve got a team of proficient customer service technicians who are eager to offer a swift response to any question that you may have. Just submit your trouble ticket from your Web Control Panel and we will respond within 1 hour at the latest. Actually, we strive hard and aim for a 20–minute client support ticket response time.
An Excellent Help Desk Service
Each member of our client service staff has lots of years of experience in the cloud web hosting plans arena and almost all of them have been with us for at least 5 years. They all are ready to answer all your requests in the most professional way possible.
An Easy–to–Browse Help Section
To help you find a quick tip on how to use a specific service, we have included a very user–friendly Help section in our Web Control Panel. You can browse through a large selection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. database or watch our instructional video tutorials.